March 24, 2021

Snooze Alert Improvements

GoGuardian Beacon
Enhancement

We received customer feedback indicating that there are some scenarios where Alert Bypass may not be functioning as expected. Customers advised that they were still receiving alerts in the dashboard even though they were previously bypassed.

With this release, we updated the copy of the functionality to clearly state what the feature does and does not do. In addition, we changed the “BYPASS ALERT” nomenclature to “SNOOZE ALERT” as customers indicated the new term was easier to understand. We also improved the accuracy of the snooze functionality by leveraging the exact link of the content (URL) instead of using the full-page + URL comparison.

A GoGuardian Beacon screenshot of the snooze alert screen with a variety of options highlighted
A GoGuardian Beacon screenshot of the alert preferences screen with the snoozed list highlighted

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