February 18, 2021

“Loading…” Bug On Student Tiles Resolved

GoGuardian Teacher
Bug Fix

Teachers have recently reported students getting “stuck” in the “Loading…” state in screens view. This fix resolves the vast majority of the problem, a bug with the logic in our extension when a student disconnected from the internet — the extension no longer needs to reload to resolve this issue. Students can still get stuck in a bad "Loading..." state if the teacher disconnects from the internet and the session ends. However, the teacher just needs to reload teacher.goguardian.com to clear the bad “Loading…” state.

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