New Feature
August 1, 2019

Grouping Alerts

GoGuardian Beacon

Grouping Alerts

This release groups together alerts produced by activity on the same URL and "Phase" that occur in a fifteen minute window. A customer can take action and review the entire group at once rather than individually assessing each component of the group. As soon as a counselor takes action on a grouped alert, the group will "close", and any subsequent activity on the same URL and "Phase" combo forms a new group. This ensures that any subsequent activity will still produce a notification and require review.

Regarding notifications, a user will only receive one notification for each of these groupings. Any subsequent alert that is triggered and meets the previously mentioned criteria will simply be "stacked" among the group. Only when a user takes an action with the grouped alerts or a new, entirely separate alert gets generated will another notification be sent.

A screenshot of GoGuardian Beacon group alerts

Additional Product Updates

GoGuardian Teacher
March 31, 2025
Chat log enhancements
GoGuardian Teacher
March 27, 2025
Scenes conflict resolution
GoGuardian Beacon
March 3, 2025
Mobile-friendly Beacon alerts
GoGuardian Admin
February 10, 2025
Proactive proxy detection is here
GoGuardian Beacon
December 5, 2024
Configure Beacon to your holiday schedule
GoGuardian Beacon
October 1, 2024
After-Hours Email Summary