New Feature
November 9, 2020

Alert Bypass and Alert Verification

GoGuardian Beacon

Alert Bypass and Alert Verification

Customers have expressed concerns about redundant alerts and false positives in Beacon. The Alert Bypass feature now allows customers to “snooze” an alert, thereby stopping it from propagating in the future.

A Beacon screenshot with the Bypass Alerts button highlighted

With our new Alert Verification process, we can now obtain customer input to improve the accuracy of the model. Instead of just asking if we identified the correct phase for the alert, we now ask additional questions (i.e. Is alert correct? What phase should it be? Is the alert concerning? Is the alert redundant?), allowing us to improve the Beacon predictor model.

A Beacon screenshot with the Predicted Phase button highlighted. It says Suicide Ideation underneath.

Together, the Alert Bypass feature and new Alert Verification process provide a better user experience in handling and managing false positives, while improving the overall monitoring and detecting capabilities of Beacon.

Additional Product Updates

GoGuardian Admin
May 13, 2024
Enhancements to Strengthen Digital Safety and Streamline Workflows
GoGuardian Teacher
March 27, 2024
GoGuardian Teacher and Pear Deck Tutor Integration
GoGuardian App
May 2, 2024
The GoGuardian App on Windows Release Notes
GoGuardian App
May 2, 2024
The GoGuardian App on iPad Release Notes
GoGuardian App
May 6, 2024
The GoGuardian App on Mac Release Notes
GoGuardian Admin
November 15, 2023
Smart Alerts Model Improvements