To make troubleshooting easier and save users time, we’ve added a new feature that allows IT admins to quickly uncover why a site is blocked. The "Why was this blocked?" feature allows users to easily identify if a site was blocked for the following reasons:
- Policy rule
- Global configuration setting
- Smart Alert
- Teacher Scene
- GoGuardian Parent App
Located in the Detailed Browsing History tables of the Activity and All Student pages, this enhancement helps users quickly troubleshoot blocked pages and save time managing the policies for your OUs. Just look for “Why was this blocked?” in the short menu associated with each blocked site.
Click HERE to access our guide on this feature.