Summer break is the perfect time to update your school’s technology and systems. As you consider your tech needs, know that our Customer Support team is here to serve you, offering multiple ways for you to connect and communicate your questions. 

With live chat (available Monday through Friday from 8:00am PT to 2:00pm PT), you can chat directly with a member of our U.S.-based team and get the answers to any questions you have about GoGuardian or Pear Deck tools.

If you don’t require immediate assistance, you can:

  • Submit a support request through our digital ticketing system. 

  • Call 1 (888) 310-0410 ext. 2 and leave a voicemail. Our team will respond within 24 business hours.

Our Customer Support team is here to make sure you get the help you need.

Meet the Team

PAUL AGUILAR
Technical Support Specialist

Personal Fact: I spent 6 years in the United States Navy, I have been to over 40 cities in 16 countries around the world. 

SUNG PARK
Technical Support Specialist

Personal Fact: I played professional poker for a year.

FLOYD BAILEY
Technical Support Specialist

Personal Fact: I got to do the camera and sound work for interviewing both Denzel Washington and Oprah, on the same day.  

TONY ARREDONDO
Technical Support Specialist

Personal Fact: I know how to play more than 15 musical instruments very well but my primary instrument is drums.  

JARED ASAY
Technical Support Specialist

Personal Fact: I am into rock climbing.